Carnival Cruise Line®
Carnival Cruise Line® has become the first cruise line to be Sensory Inclusive® Certified.
Cruise ships are a dynamic and multifaceted environment where sensory stimuli are abundant. The bustling atmosphere of the deck, the excitement in entertainment areas, and even the routine public announcements can significantly affect guests with sensory sensitivities.
Our Partnership
Carnival is the first cruise line to be certified “sensory inclusive” by KultureCity. Carnival won the Nevers Moment award in 2022 and won the KultureCity Partner of the Year award in 2024.
What Does This Mean?
- All of Carnival’s guest-facing crew have been trained to understand and help guests with sensory and cognitive needs. Guest Services and Youth Staff are ready to assist adults, youth, and children with sensory-related questions or concerns relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc.
- Informational videos, designed to create greater awareness among all guests, play on the in-stateroom televisions. The videos feature actor Christopher Gorham, a member of the KultureCity board of directors.
- Additionally, KultureCity Sensory Bags can be checked out for the duration of the cruise (on a complimentary and first-come, first-served basis) by visiting Guest Services or one of the youth programs. Each bag contains items to help calm, relax, and manage sensory overload, and include comfortable noise-canceling headphones, fidget tools, a visual feeling thermometer, and a KultureCity VIP lanyard, to help the staff easily identify a guest.
- If a guest with a sensory or cognitive need is cruising, the individual or their travel mates should meet with Guest Services, once on board, to discuss any special accommodations, including a private safety briefing. While Carnival cannot guarantee all requests will be met, every reasonable effort will be made to accommodate guests’ needs. Youth Staff have resources on hand to help soothe, calm, and entertain children participating in youth programs, such as weighted vests, conversation cards, sensory games, and other aids.
Cruise ships are a dynamic and multifaceted environment where sensory stimuli are abundant. The bustling atmosphere of the deck, the excitement in entertainment areas, and even the routine public announcements can significantly affect guests with sensory sensitivities.
Our Partnership
Carnival is the first cruise line to be certified “sensory inclusive” by KultureCity. Carnival won the Nevers Moment award in 2022 and won the KultureCity Partner of the Year award in 2024.
What Does This Mean?
- All of Carnival’s guest-facing crew have been trained to understand and help guests with sensory and cognitive needs. Guest Services and Youth Staff are ready to assist adults, youth, and children with sensory-related questions or concerns relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc.
- Informational videos, designed to create greater awareness among all guests, play on the in-stateroom televisions. The videos feature actor Christopher Gorham, a member of the KultureCity board of directors.
- Additionally, KultureCity Sensory Bags can be checked out for the duration of the cruise (on a complimentary and first-come, first-served basis) by visiting Guest Services or one of the youth programs. Each bag contains items to help calm, relax, and manage sensory overload, and include comfortable noise-canceling headphones, fidget tools, a visual feeling thermometer, and a KultureCity VIP lanyard, to help the staff easily identify a guest.
- If a guest with a sensory or cognitive need is cruising, the individual or their travel mates should meet with Guest Services, once on board, to discuss any special accommodations, including a private safety briefing. While Carnival cannot guarantee all requests will be met, every reasonable effort will be made to accommodate guests’ needs. Youth Staff have resources on hand to help soothe, calm, and entertain children participating in youth programs, such as weighted vests, conversation cards, sensory games, and other aids.
How you can help?
You can collaborate with us in various initiatives, choose one and be part of this great movement of inclusion.
You can collaborate with us in various initiatives, choose one and be part of this great movement of inclusion.
All Carnival Cruise Ships - Sensory Inclusive® Certified
To view a Social Story, select a ship from the list below. Each guide provides a visual overview to help guests know what to expect during their cruise.